Introduction to iView in CAMS 9

April 27, 2017

The iView (Instant View) module is included free-of-charge within CAMS 9 and gives monitoring centers instant connection to an unlimited number of security cameras and systems. iView is compatible with all major makes and models of DVRs/NVRs, offering an array of customisable layout templates for easy viewing and access.


Podcast #6: Tim Huntley explains the process of moving Statewide Monitoring Services from ADSW to CAMS

March 22, 2017

Interviewee: Operations manager Tim Huntley from Statewide Monitoring Services has over 20 years experience with ADSW and monitoring center operations.

Content: In this brief interview Tim outlines why Statewide moved away from ADSW and how they prepared to ensure a seamless migration. Tim also provides salient advice to monitoring center business owners.


Episode #5: How to keep your alarm system secure with Managed Polling

December 20, 2016

Managed polling ensures the alarm monitoring centre is always informed whether your alarm devices are working correctly or not, while reducing false poll fails to less than 1%. In this episode we delve into the stark differences between managed vs. unmanaged polling, and the direct impact they have on both the monitoring centre and the client site.


Episode #4: The NBN rollout - what you need to know and why you should be prepared

December 14, 2016

The NBN rollout is impacting alarm monitoring centres with many experiencing alarm delivery failure and increased call costs in some instances. In this episode we discuss how the NBN network is impacting the alarm monitoring industry in Australia and what you can do to prepare in advance for a smoother transition.


Episode #3: Future of the 1345 business, rebates and some advice for bureaus

November 22, 2016

What is the future for the 1345 business in Australia and will the outcome impact rebates? Plus some general advice for installers and bureaus and what to consider before partnering with a monitoring center.


Episode #2: Choosing an alarm communicator - what to look for and what to avoid.

November 16, 2016

Alarm communicators sit between the alarm panel and the control room and provide an array of services. Suretek's senior hardware engineer points out that while communicators may look the same on the outside they differ in reliability in terms of uptime and alarm delivery.


Episode #1: Telstra 2G closure, GSM and redundancy planning

November 4, 2016

With the Telstra 2G network shutting down in three weeks, we discuss what options control rooms have in terms of wireless and fixed line redundancy.